A broad menu of specialized procedures and features is included in every VATAmerica engagement.
Online Claims Status Reporting - 24/7 access to the current status of all claims activity. Our internal claims database records are “beamed” to the Client Access Center on our website daily and accessible to those designated by the client.
Online Engagement Administration - Clients can download and print pre-completed engagement documents such as letters of authority from the Client Access Center. Additional administrative document requests are emailed periodically based on prior claims submissions.
Interbank Currency Exchange Rates - Funds transferred with no currency exchange profit or “float” directly from our client trust accounts.
Process Improvement Suggestions - Comparison of results against benchmarks and advice on process improvements. For larger engagements, we prepare an annual “Engagement Report” suggesting process improvements.
Technical Assistance - As requested, usually at no charge.